Product material & appearance quality
What materials are your artificial plants made of?
Our artificial plants are crafted from high-quality materials like PE, silk fabric, PU, and UV-resistant plastics. They are designed to look lifelike and remain durable for both indoor and outdoor use.
Do artificial plants fade over time?
Good-quality artificial plants can last many years without fading, especially those treated with UV protection. Outdoor installations exposed to harsh sunlight may eventually show some fading, but our UV-resistant products greatly extend color longevity.
Are your artificial plants UV-resistant and suitable for outdoor use?
Yes! Many of our artificial plants are treated with UV inhibitors to withstand sun exposure without fading, making them ideal for outdoor landscapes, commercial projects, and exterior installations.
Are artificial plants safe for indoor air quality?
Yes. Unlike some real plants that may trigger allergies or mold, our artificial plants are non-toxic, odorless, and safe for indoor environments, including hospitals, hotels, and offices.
Do your artificial plants look realistic?
Absolutely! We invest in high-quality molds, detailed leaf veins, natural color gradients, and realistic textures to make our artificial plants nearly indistinguishable from real plants.
Do your artificial plants look shiny or plastic-like?
No. We use advanced materials and matte finishes to replicate natural textures, ensuring our products don’t have a cheap plastic shine.
Are your products pet-friendly?
Yes. Our artificial plants are non-toxic and safe around pets, unlike some live plants which can be harmful to animals.
Do artificial plants attract dust or insects?
Artificial plants don’t attract insects like real plants do. However, they can collect dust over time and should be cleaned periodically to maintain their beauty.
Can artificial plants help with acoustic insulation?
Yes. Green walls and dense artificial foliage can help reduce noise levels in commercial spaces by absorbing sound reflections.
Features & Application Scenarios
Do your products meet fire-retardant standards?
Absolutely. We can produce artificial plants with fire-retardant properties and provide certificates like NFPA 701, BS 5867, or DIN standards upon request to meet safety regulations for commercial spaces.
Can your artificial plants be used in green walls or vertical gardens?
Absolutely. We supply a wide range of artificial foliage panels and modular systems suitable for vertical gardens, both indoors and outdoors.
Can artificial plants be mixed with real plants in a design?
Yes. Many designers blend artificial plants with live greenery to reduce maintenance while keeping the look fresh and natural.
Do you produce seasonal artificial plants for holidays?
Yes. We manufacture artificial flowers, wreaths, garlands, and trees for Christmas, Easter, Thanksgiving, and other festive occasions.
What industries use artificial plants the most?
Our clients include hotels, shopping malls, restaurants, corporate offices, retail stores, event planners, theme parks, and landscape architects.
Can artificial plants be used in high-humidity areas like spas or pools?
Yes. Many of our products are moisture-resistant and suitable for humid environments. However, we recommend specific materials for best performance in such conditions.
Customization & OEM / ODM
Can you customize artificial plants for specific projects?
Yes, we offer OEM and ODM services. We can customize plant size, shape, color, pot style, and materials based on your project’s requirements, ensuring a perfect fit for your design concept.
Can you create artificial trees in custom heights?
Yes. We can customize artificial trees from small tabletop sizes to giant installations over 10 meters high for malls, hotels, and event spaces.
Do you accept private labeling or custom branding?
Yes. We support private labeling, custom tags, packaging designs, and brand-specific requirements to help you build your business identity.
Can you replicate a real plant or tree from a photo?
Yes! We specialize in custom projects and can replicate the shape, size, and color of a real plant or tree from photos or design drawings.
Can you assist with design or landscaping proposals for my project?
Absolutely. Our team can provide design suggestions, layout plans, and product recommendations to help you select the best artificial plants for your project.
Order & Purchase Policy
What’s the minimum order quantity (MOQ) for wholesale orders?
MOQ varies depending on the product type and customization requirements. Standard MOQ typically starts from 50-100 pieces for most items. For large-scale projects, we offer more flexible terms.
Can I get samples before placing a bulk order?
Yes. We provide samples so you can check quality and appearance before bulk production. Sample fees may apply but are often refundable upon bulk order confirmation.
Do you offer warranties on your artificial plants?
We offer warranties ranging from 1 to 5 years depending on the product type and installation environment. Warranties cover fading, color loss, and manufacturing defects.
Do you offer dropshipping services?
For B2B clients, our main focus is wholesale, but we can discuss dropshipping options depending on your business model and regions.
Production & Quality Control
How long is your production lead time?
Generally, production time is 15-45 days depending on order quantity and customization complexity. For urgent projects, we offer expedited production schedules.
How do you ensure the quality of your artificial plants?
We have a strict quality control process including material inspections, production monitoring, and final product testing. Certificates and detailed QC reports can be provided for each order.
How do you handle quality issues if they occur?
If any defects are confirmed, we provide free replacements, refunds, or solutions depending on the situation. We value long-term partnerships and stand behind our products.
Are there color variations between different batches?
We strive for consistency, but slight color variations can occur due to different dye lots. We advise ordering sufficient quantity for your project to ensure color uniformity.
What certifications do your artificial plants have?
Depending on the product, we can provide certificates such as REACH, RoHS, UV-resistance reports, fire-retardant certificates, and more, to comply with European and US regulations.
Logistics & Export Services
How are artificial plants packaged for shipping?
Products are securely packed using protective materials, often in cartons with inner polybags, to avoid deformation during transport. For bulk orders, we optimize packaging to save shipping space and costs.
Do you offer bulk packaging solutions to reduce shipping costs?
Yes. We design space-saving, secure packaging for bulk shipments to help reduce freight costs and ensure safe transportation.
Do you ship internationally?
Yes, we ship worldwide. We can arrange sea, air, or express delivery according to your preferences and deadlines.
Can I visit your factory or showroom?
Of course! We welcome customers to visit our factory and showroom to inspect product quality, discuss projects, and see new product designs in person.
Product Use & Maintenance
Can your artificial plants be installed easily?
Most of our artificial plants are designed for easy installation. We also provide detailed installation guides and support for large-scale commercial projects.
How do I clean or maintain artificial plants?
Cleaning is simple. You can gently wipe leaves with a damp cloth, or use a low-pressure air blower. For outdoor plants, occasional rinsing helps keep them dust-free.
What’s the lifespan of artificial plants used outdoors?
With proper UV protection, outdoor artificial plants typically last 3-5 years or longer depending on sun exposure, climate conditions, and maintenance.
Do artificial plants require any special storage?
Store them in a dry, cool place away from direct sunlight and heavy pressure to avoid deformation or fading.
Other FAQs
What types of artificial plants do you manufacture?
Our range includes artificial trees, potted plants, green walls, floral arrangements, vines, topiaries, grass panels, and seasonal décor suitable for various commercial and residential projects.
Do you offer eco-friendly or recyclable artificial plants?
Yes. Sustainability is important to us. We can produce artificial plants with recyclable and eco-friendly materials upon request, suitable for green building projects.
Can artificial plants be used in high-humidity areas like spas or pools?
Yes. Many of our products are moisture-resistant and suitable for humid environments. However, we recommend specific materials for best performance in such conditions.